IMU setup 'Modem identification' error

Discussion in 'Pangolin Virtual DJ Plugins and SMS' started by Rob, Jul 25, 2016.

  1. Rob

    Rob New Member

    Hi, I'm trying to get the software installed but am having problems connecting my modem (Samsung S6). The modem inistialises OK but then fails on the identification part. When I query the modem through windows(Win10) it takes about 15 seconds which is longer than the setup process allows before retrying.

    Is there anything I could try to fix this, or am I looking at puchasing a USB dongle?

    Regarding dongles; does any dongle which accepts a 3G SIM card work?

    Many thanks, Rob
     
  2. Pangolin

    Pangolin Staff Member

    Unfortunately a Samsung S6 is not a modem. It's a smart phone.

    As explained in the help file:

    "Note that, depending on your carrier and where you are located geographically IMU will likely NOT work with "smart phones" (including the iPhone and Android phones).

    However, there are very inexpensive options that allow you to use IMU, one of these is described immediately below."

    We'd recommend that you review the help file, and acquire a Huawei E182E or similar.
     

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