preview window went gone

Discussion in 'Lasershow Designer BEYOND' started by Silica, Dec 28, 2013.

  1. Silica

    Silica Beta Tester

    After I had some crashes with beyond due usb unplugging, beyond froze and had to restart.
    For some reasons, the entire preview windows right above disapeared, I cannot drag it down or click on it. The way I can recover it is to reinstall beyond and put al my settings / frames /pangoscripts back which needs alot of time.
    If I reinstall and load my workspace in it its gone again.

    What can I do to get that preview window back?

    Im working on Windows 8.1 pro, on a Surface Pro.

    Thanks.
     
  2. Silica

    Silica Beta Tester

    screenshot
     

    Attached Files:

  3. hitekvoop

    hitekvoop Well-Known Member

    View->Preview Window doesn't bring it back?
     
  4. Silica

    Silica Beta Tester

    There's no preview window in that menu, only Show enhanced preview, which opens in another window. But I cannot see the zones.
     
  5. ENOT

    ENOT Software Developer Staff Member

    Hi Silica,

    it is recommended to install build 603 that available for download from our website. The link is http://www.pangolin.com/UpdateFiles.htm

    A quick fix of the problem:
    1. Open BEYOND.INI file, it inside the folder where installed BEYOND.
    2. Delete line: pnTopPreviewHeight=....

    After that start BEYOND and the preview panel will have default height.

    If you will detect any problem in build 603 then please do not hesitate to send report/log files generated by BEYOND.

    Best Regards,

    Alexey.
     
  6. Silica

    Silica Beta Tester

    Wow, that helped!
    It was set up on zero.


    Thanks!
     
  7. ENOT

    ENOT Software Developer Staff Member

    Hi Silica,

    Thanks for confirmation. I made a fix, it should not happen anymore.

    Best Regards,

    Alexey.
     

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