Beyond won't start after update

Discussion in 'Lasershow Designer BEYOND' started by kcriqui, Jul 5, 2020.

  1. kcriqui

    kcriqui New Member

    Good thing I didn't update yesterday or my little 4th of July show wouldn't have happened. I did the required update just now and even after a reboot, Beyond won't start. It pops up a dialog that says

    Exception EInOutError in module BEYOND.EXE at 000000002622CA Access is denied.

    My old Toughbook meets the requirements for 2 cores and 4GB RAM. Anyone know what the problem might be?

    Kevin
     
  2. kcriqui

    kcriqui New Member

    All good now. I pulled down the full (1.4GB!?) installer, ran it and am up and running again. Still probably time to consider upgrading this old CF-74 to something a little more modern.
     
  3. ENOT

    ENOT Software Developer Staff Member

    In case of such problems the best ways is to zip Logs folder and conact support@pangolin.com. Log show details of error.

    Two core CPU... yes, please consider new PC.