can't connect with fb4

[daniellee]

Hello guy!
i use Alienware laptop, and i can't connect with FB4 in Beyond, but i can connect with ethernet like MA or Matrix
i reinstall my window ,my Beyond and uptodate already and install new firmware of my ethernet, but it can't connect with FB4

 

[Bob@Pangolin]

Make sure that the operation mode is set to BEYOND/QS.
Did you set an Ip address on the FB4?

 

[daniellee]

yes i set ip already!

 

[Bob@Pangolin]

Do i understand that you are trying to use the FB4 in Art-net mode?
If so, I believe that GrandMA requires you to put the FB4 in ip range 2.x.x.x and the FB4 on Art-net modes.

Did you check our tutorial video on the wiki?

https://wiki.pangolin.com/hardware:fb4:control_fb4_directly_from_grandma