Enttec no connection on COM3

Discussion in 'Lasershow Designer BEYOND' started by lasershow-creation, Nov 3, 2017.

  1. Hi Folks,

    I recently have problems to get connection between Beyond and the Enttec USB pro Interface.
    I simply don´t get any connection even if there is a new COM3 port visible in DMX Settings Dialog window, whenever I plug in the Enttec Interface.
    However, after klicking on "connect", the error message "no connection on COM3" is popping up.
    If I try to use COM1 from the list, there´s also no chance to achieve a connection.
    On my old PC, everything works fine. This issue just started after installing everything on a new PC...

    I already downloaded and installed latest drivers from Enttec homepage, unfortunately as well without success.

    Do you have any ideas, what to try out next or where to search to solve this problem?

    Best regards,
    Tobias
     
  2. Hi all,

    just a quick update:
    --> I just tried out with the current Beyond 4.0 Beta Version --> DMX with Enttec works perfect, as it should be.
    So I guess, there might be something wrong with my Beyond 3.0 Version?


    Best regards,
    Tobias
     
  3. Bob@Pangolin

    [email protected] Staff Member

    Copy the BEYOND.exe and your license to a new directory. Then start BEYOND 3 in that new directory. Does the Enttec work then?
     

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