Hello
I've been using software PANGOLIN about 3 years for controling laser lighting hardware. I bought your device at international messe of lighting and entertainment professional equipment " " in Guangjou.
Now I have some problems with its operability. Name of device: FB3QS USB 2.0 Hi-Speed Bus Powered Pangolin Laser Systems
In two words there is such a problems:
first appearance of problem. after few minutes of working, device began to heat and switched off. And there was no sign of "life"
Few weeks after I try to use device again and it became visible in software but still keeps on heating.. It is heating even without connected laser-device, and switches off...
At Moscow I know your russian dealer: KVANT Ltd.
May I contact them to repair my device? See my attached log-flies!
I've been using software PANGOLIN about 3 years for controling laser lighting hardware. I bought your device at international messe of lighting and entertainment professional equipment " " in Guangjou.
Now I have some problems with its operability. Name of device: FB3QS USB 2.0 Hi-Speed Bus Powered Pangolin Laser Systems
In two words there is such a problems:
first appearance of problem. after few minutes of working, device began to heat and switched off. And there was no sign of "life"
Few weeks after I try to use device again and it became visible in software but still keeps on heating.. It is heating even without connected laser-device, and switches off...
At Moscow I know your russian dealer: KVANT Ltd.
May I contact them to repair my device? See my attached log-flies!