Latest firmware

Discussion in 'FB series of products' started by Cruch, Oct 6, 2013.

  1. Cruch

    Cruch Well-Known Member

    What is the lates firmware for the FB3?
    I got version 7.25
     
  2. Bob@Pangolin

    [email protected] Staff Member

    Hi Cruch..

    I believe it is.

    If you download the latest Quickshow or Beyond, it will always upgrade your firmware if it needs to be upgraded.

    The software determines that it self.
     
  3. Aaron@Pangolin

    [email protected] Staff Member

    BEYOND will update to 7.27 for full color channel availability. 7.25 should be sufficent for all other things.
     
  4. Cruch

    Cruch Well-Known Member

    Thanks for the info.
    I got an LG i3 cpu, 4 gb ram, with windows 7 home 64bit.

    Downloaded the latest QS and installed the drivers for FB3 (64bit drivers)

    When I open the QS software and tries to display an image, it dissconnects the FB3 controller...and reconnect...dissconect all time. And windows says there are a problem

    I tried to remove the drivers and removed the cable and plug in the cable again and pointed the drivers inside the QS folder. (not used windows 7 drivers)

    problem iss still there.
    any ideas?
     
  5. Bob@Pangolin

    [email protected] Staff Member

    Can you try another USB cable and another USB port?

    If there is an USB hub in between, it could be the case that you need an powered usb hub, depending other equipment on that same hub.
     
  6. Cruch

    Cruch Well-Known Member

    No usb hub. I tried to install QS on another computer with windows 7,
    Tried 3 cables, same problem.

    Will install windows XP on my laptops later and test it.
     
  7. Aaron@Pangolin

    [email protected] Staff Member

    If you tried on another computer (and another USB cable) and the issue still exisits it might be time to have the FB3 looked at by our Service Center. Very rarely will an issue follow the hardware when "moved" when it is "not" the hardware. Are you seeing any "power" warnings concerning USB power from Windows?
     
  8. Cruch

    Cruch Well-Known Member

    The FB3 has own power supply.
    I tried the QS on a windows XP and it worked there with no problems.
    Why will it not work on win 7?

    Strange problem...
     
  9. Aaron@Pangolin

    [email protected] Staff Member

    I guess I will have to test this then. :rolleyes: Can you send me a screen shot of the error you got on the Windows 7 computer (assuming you can reproduce it now that the firware has been updated)?
     
  10. Cruch

    Cruch Well-Known Member

    I have done a clean install of windows 7 home 64bit on my LG P210(i3) laptop.
    All updates of windows and all drivers installed.
    Downloaded QS and pointed the FB3 drivers to QS driver folder, 64bit version.

    In QS it looks fine until I press the "Enable Laser Output" button
    what ever I choose to display in QS, the FB3 disconnects and reconnects...until a point it says there are som problem with the usb controller.

    I tried this also on another win7 home. same problem.

    But, when I use QS on a old windows XP laptop (FS lifebook P1510)..there is no problem at all.

    I tried to install XP on this laptop, but there are no driversupports for this laptop in xp.
     

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  11. Cruch

    Cruch Well-Known Member

    After a while on windows xp, i get the same problems.
    I will send it to pangolin for check.

    Regards
     
  12. Aaron@Pangolin

    [email protected] Staff Member

    Yea, that seems hardware related to me if the issue is "moving" around to other computers. Having Francesco check it out is the best option from here. :D
     
  13. Franziskus

    Franziskus New Member

    OMG, i have the exact same issue.

    Allready have the second device here from teh supplier with the same Issue as well. If you have any News, Fixes anything, please let me know.. this is driving me insane.

    Best Regards
    Franziskus
     

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