Problem with a MOTU Ultralight FW board for SMPTE

Discussion in 'Lasershow Designer 2000' started by Rafa_Linares, Aug 2, 2007.

  1. Rafa_Linares

    Rafa_Linares New Member

    Hi

    We recently purchased a MOTU Ultralight Firewire board to use it as a SMPTE interface for syncing Showtime shows. All the set up seems correct and the Ultralight shows up in the scroll-down list of "Other SMPTE/MIDI device" option in Playback Settings in ShowTime.

    It let
     
  2. Pangolin

    Pangolin Staff Member

    Unfortunately we have found that MOTU drivers are not all that great. We have had to make changes to Showtime software in order to support those devices in the past.

    I have never heard of this particular model. If you send it to us at Pangolin, we will look at it and see if we can get it to work, and then send it back to you along with a modified version of Showtime (assuming we can get it to work).

    When returning hardware to Pangolin, always follow the directions on this web page:
    http://www.pangolin.com/userhelp/return_shipping.htm

    Best regards,

    William Benner
     

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