Problem with Autoplay

[spectrabeam_de]

Hello,

one of our customers wrote to me: "When i am using ld autoplay 2000 version 4 when three of your shows come to the end of the show the playing once button dose not switch off you have to press stop.

So if you link to next show it does not work ?

PS: The other shows work ok."

We can not reproduce his problem. Have anybody an idea?

Thanks

Bernd

 

[Pangolin]

Hi Bernd,

The customer will need to send us the LD2KAUTO.INI file, found in the Windows directory. Once we see that file, we might be able to have a better idea about what is going on.

Best regards,

William Benner