QM32 Error message

Discussion in 'The Lounge' started by laserdomeMS, Apr 1, 2004.

  1. laserdomeMS

    laserdomeMS New Member

    I had to rebuild our Pangolin system, and this is the message I get when I launch showtime or designer.

    any suggestions?
    I installed from CD -LD release2.60c/ShowTime 1.42
    added patch 12b
    added patches 14a,b,c
    then added the 19


    [ April 01, 2004, 03:45 PM: Message edited by: laserdomeMS ]
  2. Pangolin

    Pangolin Staff Member

    Hi Laserdome,

    This error could be caused by one or more chips on the QM32 being out of date -- basically too old for the modern software to run. I recommend that you send your QM32 board back to us for an update. In this case, we would not charge you to perform this update -- we would only charge you for the return shipping costs.

    Please follow the directions on this page when shipping any boards back to Pangolin:

    Best regards,

    William Benner
    Pangolin Laser Systems

    [ April 02, 2004, 11:32 AM: Message edited by: Pangolin ]