socalld
New Member
Hello!
So I just inherited two lasers and Quickshow for a club I work at. When the laser is on stand alone, no dmx, it shows full images but when I plug it in to QS all I'm getting is what looks like a single line or it could be the image squeezed all the way to its y-axis and all the settings are normal.
Both the laser and the software seem to work just fine independently of one another, which makes me wonder 1) if there is some sub menu with a incorrect button pressed (I have gone into all the settings menus while troubleshooting) 2) if there is a hardware issue
Thank you in advance for any help!
So I just inherited two lasers and Quickshow for a club I work at. When the laser is on stand alone, no dmx, it shows full images but when I plug it in to QS all I'm getting is what looks like a single line or it could be the image squeezed all the way to its y-axis and all the settings are normal.
Both the laser and the software seem to work just fine independently of one another, which makes me wonder 1) if there is some sub menu with a incorrect button pressed (I have gone into all the settings menus while troubleshooting) 2) if there is a hardware issue
Thank you in advance for any help!