QuickShow Error! import laser frame from liveQ

[ImagMas]

Hi,

I´m checking QS and looks like a very nice program and I made a few works with this software and really goes good!

But I need to personalize my shows with own laser frames that I designed on LiveQ and I have problems with import on QS

I´m trying import some laser frames from LiveQ to QS and it tell to me that this frame is to big to show it and didn´t load on QS

And the program "QS" is able to import these laser frames by default.

Any solution for this...

 

[Pangolin]

Dear ImagMas,

Thanks for contacting Pangolin.

QuickShow should generally allow you to import things made in other programs, especially other Pangolin programs.

We've reviewed your message internally, and we believe there must be "details" to your particular situation, for example, certain files you are using which is causing the behavior you are seeing. The only way for us to completely understand this problem is if we have the files you are using.

If you could, please contact us directly through email, so that we can make arrangements to receive your files and then investigate this problem in more detail. You can contact us directly using this link:
http://www.pangolin.com/contact

Best regards,

William Benner