The infamous "Timeline Media file disappearing" bug

Discussion in 'Lasershow Designer BEYOND' started by sbk, Jul 25, 2015.

  1. sbk

    sbk Beta Tester

    This is a long time I am seeing this problem and it's not yet resolved. Please do something Pangolin... it already made me shameful in front of my audience :mad:

    To reproduce it :

    - Go to Timeline, open any show with a .WAV as media
    - You see the waveform, all is ok
    - Go to the Grid
    - Play any other cue, then stop it (ESC key)
    - Go back to timeline
    - You see now a beautiful error cross on the Media file !! And of course, no sound when playing the show.
  2. ENOT

    ENOT Software Developer Staff Member

    Thanks for contact. Please send the log file related to session to email - report at pangolin dot com.

  3. Pangolin

    Pangolin Staff Member

    Hi Sebastien,

    I think we've found the problem you're talking about here. Thanks for reporting it. I've also written you a private email. Once you reply then we can send you a new version of the software to try to make sure it is fixed.

    Best regards,

    William Benner