Version upgrade problem

dlgslv

New Member
I am having an issue trying to upgrade a customers QM2000. They currently have version 3.5. I downloaded the new version and all seemed to go well. I run the new exe. file and the software opens in 5.0. The problem happens after a computer shutdown and reboot. The software reverts back to 3.5.
Thanks for any help.
 
We've never heard of this. It could be that the upgrade was installed -- not in the original directory, but in some new directory. That would explain it.

Nevertheless, this problem is complex enogh that forum postings are not likely to lead to a satisfactory solution. Please contact us by direct email at www.pangolin.com/contact or give us a call at 1-800-PANGOLIN so that we might figure out this problem.

Best regards,

William Benner
 
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