Windows 7 installation problems

Discussion in 'Lasershow Designer 2000' started by Dan UK, Feb 9, 2011.

  1. Dan UK

    Dan UK Member

    I am trying to install LS2000 on a windows 7 desktop. I have the QM2000.net rack mount hardware attached via a network cable. The software will not install at all (giving errors that it cant access comcat.dll amongst others) unless I install as backwards compatability mode windows 98/ME.
    Once the sofware finally installs it then gives errors that:
    'The PC to QUADMOD32 Communications port should be empty but is not. This may be due to a missing QM32 or anaddress conflict'
    Does this software install correctly on win 7 or do I need a patch. As far as I know the window 7 patch is to be applied after a WORKING instlation.
    Please help!
     
  2. Cyberb0b

    Cyberb0b Well-Known Member

    Which version of LD2000 you use?
     
  3. Dan UK

    Dan UK Member

    I have version LD2000 V410b
     
  4. Cyberb0b

    Cyberb0b Well-Known Member

    Last edited: Feb 11, 2011
  5. Dan UK

    Dan UK Member

    The update to which you refer only works if you apply it to a WORKING version of LD2000. I have never even got mine to open. If I apply the update anyway it looks OK at first but then comes up with a .dll error (MSVBVM60.dll) Then fails - again!
    Incidently, the same sort of errors occur if I try to install on a different PC also (XP). It seems that LD2000 cant find the QM board although if I use the QM Sniffer app it finds the ip address of the board no problem...
     
    Last edited: Feb 11, 2011
  6. Cyberb0b

    Cyberb0b Well-Known Member

    Strange, can you check of the installation CD is okay?
     
  7. Dan UK

    Dan UK Member

    I will check the files on the CD
     
  8. Dan UK

    Dan UK Member

    I am now getting a new CD from Pangolin to see if this resolves the issue.
     

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