FB4 connected , but no output

Discussion in 'Lasershow Designer BEYOND' started by likelvin87, Jul 12, 2019.

  1. likelvin87

    likelvin87 Member

    I have 20 x fb4 connected. But when I enable laser output, one of the fb4 at the bottom panel is highlighted in green. And I have no control over that particular fb4. Need help urgently. Thanks
     
  2. Bob@Pangolin

    Bob@Pangolin Staff Member

    Network problems, are the cables okay? Is the switch okay?
     
    Last edited: Jul 12, 2019
  3. likelvin87

    likelvin87 Member

    Network and switch is ok. Because we swopped fb4 and is working perfectly. But the system highlight that particular fb4 with problem in green means that it has detected some problems with it. But I donno wad is the problem.
     
  4. Bob@Pangolin

    Bob@Pangolin Staff Member

    Please contact us through support at pangolin dot com, so we can look further into the problem.
     
  5. jujun

    jujun Active Member

    I also encountered the same problem, generally I reboot the computer, it is good.