Fb4 problem

Discussion in 'Lasershow Designer BEYOND' started by kk593083, Apr 19, 2020.

  1. kk593083

    kk593083 New Member

    Hi
    I just set up the laser projector and connect to my PC with cat5 cable.
    In Beyond 4.0 FB4 setting up i can find my laser but only can control under test mode.
    The laser bling yellow just like not connection and i also cant find out the fb4 in software.
    I try to reboot all my system but still same problem.
    May i know it there any setting i need to set? Now autoip and beyond/qs mode. Thanks!
    [​IMG] [​IMG]
    [​IMG]
     
  2. Igor Strakhov

    Igor Strakhov Staff Member

    Hi, kk593083!
    Your FB4 has an strange address 169.254. 246.91, which is connected to your network card 192.168.4.5.
    Is there a device in your network that distributes addresses in the network?
    Check the TCP/IPv4 protocol settings on your network card.
     
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  3. kk593083

    kk593083 New Member

    Hi!
    I just check my tcp/ipv4. Before is fixed and now i set it as auto but the problem still same.
    There is only direct connect between the laser and pc with a cat5 cable. Kindly find the below picture.
    [​IMG] [​IMG] [​IMG]
     
  4. Igor Strakhov

    Igor Strakhov Staff Member

    Hi, kk593083!
    Your PC network card (169.254.43.245) and your FB4 (169.254.100.82) network card are still on different subnets.
    This may be because your Windows does not automatically assign IP addresses for some reason.
    You can try to set up the same network for your PC network card and FB4. For example, for PC 192.168.0.100 and for FB4 192.168.0.200.
     
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  5. kk593083

    kk593083 New Member

    Hi sir
    I set my network setting but still.
    Please check the picture thanks.
    [​IMG]
     
  6. Igor Strakhov

    Igor Strakhov Staff Member

    Now I noticed a mismatch between the firmware on your FB4 and your Beyond release.
    You have newer firmware and an older Beyond release (1184).
    A new release (1309) must be downloaded and installed.
    https://pangolinbeyond.com/latestversion
     
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