Problems with 39ch DMX mode of FB4

Discussion in 'FB series of products' started by Phil Boorman, Mar 14, 2021.

  1. Phil Boorman

    Phil Boorman New Member

    Hi,
    I am having no joy in getting the 39ch dmx mode to work on my two FB4's (in Tarm 2.5 lasers).
    The 16ch mode works, but I cannot get the 39ch mode to work at all.
    The red led does not light, in setup or run mode.
    I have tried both DMX and Artnet, and the devices have been set to the correct address and in FB4 mode.
    I have also tried two different lighting consoles.
    What am I missing?
    I would be grateful for any advice.
     
  2. Phil Boorman

    Phil Boorman New Member

    Both devices are FB4 Max units.
     
  3. Bob@Pangolin

    Bob@Pangolin Staff Member

  4. sebshep18

    sebshep18 New Member

    Hi did you manage to find a solution im on the vista desk with the same problem tried the 16h after reading this and that works but 39 wont.

    thanks
     
  5. Igor Strakhov

    Igor Strakhov Staff Member

    Hi, Sebshep18!
    Please contact us on support (At) Pangolin (dot) com.
    Write more details!
    What program and what version are you working with?
    What is the firmware number on FB4?
     
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