jrmason@odu.edu
New Member
I brought home the QM2000.net from work to try putting together some shows at home. I installed the LD2000 software and plugged the QM in to my computer via an ethernet cable. I set my IP address for my wired LAN to 192.168.1.1 and the subnet mask to 255.255.255.0 as the instruction said to do. However, when I try to run LD2000, it tells me "Lasershow Designer 2000 has detected a change in your system configuration. This change requires you to review the current Scanner Number assignments. Lasershow Designer 2000 gives you the ability to assign a Scanner Number to each QM2000. On the next screen, you can change the Scanner Number assigned to each QM2000 if desired. Note that QM2000 boards can be located in the local PC, or on an Ethernet network." From there it opens a window that says "Assign Scanner Numbers to QM2000 boards" at the top. The columns where the information about the QM should be are all blank. It's not recognizing that there is one plugged in at all. Pressing the Attempt to Reconnect button does nothing. I opened a command prompt and tried pinging the IP address shown on the back of the QM, but it says "Destination host unreachable." I also tried downloading the QM2000.net Quick Finder from pangolinshows.com, but it doesn't return anything either.
I decided that maybe it just wasn't getting along with my computer for some reason, so I brought home the laptop we use the QM with at work. Now when I plug the QM into it, it's giving me the same problems. It can't be pinged via the command prompt or the QM2000.net Quick Finder. When I try to start the LD2000 software, it tells me the same message as before and takes me to the same window. This time, however, there IS information in the columns. It shows Scanner: 1, Enabled: checked (but greyed out), Local/Network: the IP address from the back of the QM, Serial #: the serial number from the back of the QM, Projector name: Projector name, Type: Intro, and Status: OFFLINE. The line of info is highlighted red, as well. At the bottom of the window, it says "The QM2000 board for Scanner 1 must be Online in order to continue. To remedy this, start the LD2000_Network application (or QM2000.NET) for Scanner 1, then press 'Attempt to Reconnect'." If I run LD2000_Network, it tells me "No QM2000 boards were found."
Can anybody tell me what I'm doing wrong here? It worked fine before on the laptop, but it won't work on the desktop. Now that I've brought home the laptop, it won't work on that anymore either. For the record, the only light that is coming on on the QM is the red power light.
I decided that maybe it just wasn't getting along with my computer for some reason, so I brought home the laptop we use the QM with at work. Now when I plug the QM into it, it's giving me the same problems. It can't be pinged via the command prompt or the QM2000.net Quick Finder. When I try to start the LD2000 software, it tells me the same message as before and takes me to the same window. This time, however, there IS information in the columns. It shows Scanner: 1, Enabled: checked (but greyed out), Local/Network: the IP address from the back of the QM, Serial #: the serial number from the back of the QM, Projector name: Projector name, Type: Intro, and Status: OFFLINE. The line of info is highlighted red, as well. At the bottom of the window, it says "The QM2000 board for Scanner 1 must be Online in order to continue. To remedy this, start the LD2000_Network application (or QM2000.NET) for Scanner 1, then press 'Attempt to Reconnect'." If I run LD2000_Network, it tells me "No QM2000 boards were found."
Can anybody tell me what I'm doing wrong here? It worked fine before on the laptop, but it won't work on the desktop. Now that I've brought home the laptop, it won't work on that anymore either. For the record, the only light that is coming on on the QM is the red power light.
