SACN Missing in Beyond

[jdavis7765]

I may be doing something wrong, but I see that the SACN menu tab should be present on my Beyond Essentials, but it appears that it is missing. I looked over the wiki and that shows a SACN tab under the DMX setting menu but I only see what is in my attached screenshot. Has anyone else encountered this and know how to fix it?

Thanks!

 

[Bob@Pangolin]

Right-click on the universe:

 

[jdavis7765]

Right-click on the universe:

View attachment 1653

Hmm, still appears to be missing.

 

[Bob@Pangolin]

Are you on the latest version of BEYOND? V5 build 3544 we are now.

 

[jdavis7765]

Are you on the latest version of BEYOND? V5 build 3544 we are now.

I was not on that version so I hit upgrade and it downloaded and 64mb file and restarted but I am still not on 3544. Hit upgrade again and the program is up to date it states.

 

[Bob@Pangolin]

My misstake, i meant 1544, but you are already on 1545. This one has streaming acn in it.

 

[jdavis7765]

My misstake, i meant 1544, but you are already on 1545. This one has streaming acn in it.

It still appears to be missing. I tested on my other computer and reproduced with the same result, SACN still missing.

Could this be a bug of some sort or some setting I am missing?

 

[Bob@Pangolin]

Can you post a complete screenshot of the software? Including the dmx panel like shown in your preview.

 

[jdavis7765]

Here is the workspace

 

[Bob@Pangolin]

Please submit a support request through support [ at ] pangolin (.) com. Then we can check this out in more detail.

 

[Igor Strakhov]

Hi, bro!
Your screenshot shows that you have not registered Beyond.
Please register. Maybe this will help.