uploads

Discussion in 'Pangolin Cloud' started by jan, Nov 21, 2018.

  1. jan

    jan Member

    A few weeks ago I uploaded some frames to the cloud.
    Those frames are still not available in the cloud.
    No updates anymore?
     
  2. Bob@Pangolin

    Bob@Pangolin Staff Member

    Hello Jan,

    If im correct your sur name starts with "ver".

    I see 5 frames that are uploaded and approved.

    Could it be that you are still on an older version of QuickShow?
    We are already at QuickShow 4.0 +

    THe frames where already approved btw.
     
  3. jan

    jan Member

    Hello Bob

    Thanks for your assistance ;-)
    Regards
     
    Last edited: Nov 21, 2018
    Bob@Pangolin likes this.
  4. Jean-Pierre Minaux

    Jean-Pierre Minaux New Member

    Hello, I have a same problem :
    A few weeks ago I uploaded some frames to the cloud.
    Those frames are still "pending …" and not available in the cloud.
     
  5. Bob@Pangolin

    Bob@Pangolin Staff Member

    Cloud you please tell me what the show id is from your upload? ..
    1. select the file that is pending
    2. click on the details button in the top menu bar
    3. check the id at the left side of the upload.

      Screenshot 2020-07-18 at 12.54.44.png
     
  6. Bob@Pangolin

    Bob@Pangolin Staff Member

    Never mind, I found the issue, Should be solved now.
     
    Jean-Pierre Minaux likes this.
  7. Jean-Pierre Minaux

    Jean-Pierre Minaux New Member

    Thanks you, it's OK.